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Process returned mail for accurate information and patient location
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Send collection letters in English or Spanish at 30 day intervals, up to 4 per account
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Periodic telephone contact of account by collector, as required
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Resolve payment dispute with payors and patients
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Accrue and collect service charges on delinquent accounts (client option)
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Report Bad Debt accounts to Credit Bureau
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Coordinate collection activity with outside collection agency and maintain account record files
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Immediate collection activity on accounts with previous collection history
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Automated tickler system
and payment booklet
The intensity and timing of our proven collection process can be tailored to suit each client's particular needs.
